Questions & Answers

1. Can I use hot styling tools on my Maxy Extensions?

2. Can I wash my extensions?

3. Can I tone, dye or bleach my extensions?

4. How do I prolong the life of my extensions?

5. How do I store my Maxy Extensions?

6. What if the color of the extensions does not match my hair?

7. Should I go with the Original 170gram set or the Deluxe 230gram set?

8. I’m a blonde but I’m not sure which shade I am?

9. I’m a brunette but I’m not sure which shade I am?

10. How long is shipping?

1. Can I use hot styling tools on my Maxy Extensions?

The same way that heat appliances can damage your own hair, they can also damage extensions.  Always use a heat protector and the appropriate temperature setting. Hair extensions typically hold a style well and don’t require a high heat setting. You can use a low-heat setting of 120C/350F and this will prolong the lifespan of your set.

2. Can I wash my extensions?

It’s a good idea to wash your hair extensions every 10-20 wears.  Gently brush the hair to remove all the tangles. Always brush your Maxies from the bottom first, preferably with a soft bristle brush.  Lay them flat in a sink or tub, hold them at the top; with warm water first apply shampoo from top to bottom. Rinse and then massage in a moisturizing conditioner and leave it in the hair for 2-3 minutes.  After rinsing the hair thoroughly, lay it out flat and brushed on a towel and let them dry.

3. Can I tone, dye or bleach my extensions?

Our extensions are 100% human hair, so they can be dyed. However, we recommend you take the extensions to a professional who has experience with dying hair extensions. Toning, dying and bleaching your extensions can shorten the lifespan of your set. If you are in-between two colors we suggest you go with the lighter color and then take the extensions to a professional to dye them to your shade. Extensions may take color differently as they have already been processed to be a certain color and therefore the end result may not be the same as it would be with your natural hair. Always do a strand test first.

4. How do I prolong the life of my extensions?

Always brush the extensions gently from the bottom first, preferably using a soft bristle brush. Apply oils such as coconut and argan to the hair between wears. Do not sleep with your extensions in and always take them out before swimming or showering.

5. How do I store my Maxy Extensions?

Each set comes in a reusable storage box. Brush the hair with a soft bristle brush starting from the bottom, fold the hair into a gentle knot or using an elastic to keep them all together fold them into a circle.

6. What if the color of the extensions does not match my hair?

Our hair is very dimensional with many different tones, so the colors match various hair colors. All of our sets come with a sample piece you can match to your hair before committing to the full set.

7. Should I go with the Original 170gram set or the Deluxe 230gram set?

The 170gram set is our most popular set and can be worn by most thicknesses of hair. The 230gram set is for those with very thick hair or for someone who is looking for an extra voluminous transformation. 

8. I’m a blonde but I’m not sure which shade I am? 

Watch this video comparing all the blonde shades of extensions. 

9. I’m a brunette but I’m not sure which shade I am?

Watch this video comparing all the brown shades of extensions.

10. How long is shipping?

Shipping takes anywhere between 2-10 business days to US and Canada.